Welcome to Futbol Retro Store! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site.

1. Eligibility

To use this website and make purchases, you must be at least 18 years old. By accessing or using our site, you confirm that you meet this age requirement.

2. Products and Services

Futbol Retro Store specializes in retro football merchandise, including jerseys, accessories, and memorabilia. We operate on a dropshipping model, meaning that we do not hold inventory ourselves. Instead, products are sourced and shipped directly from our third-party suppliers to you. Please note that product availability may change, and we cannot guarantee stock levels at all times.

3. Product Descriptions

We aim to provide accurate product descriptions and images. However, as a dropshipping store, we rely on information supplied by our third-party suppliers. We cannot guarantee that all product details, images, or specifications are accurate, complete, or up-to-date. If you receive an item that does not match its description, please refer to our Returns and Refunds policy below.

4. Ordering and Payment

• Placing Orders: Orders can be placed directly through our website by following the checkout process.
• Payment Methods: We accept various payment options, including credit/debit cards and PayPal. All transactions are processed securely with encryption to protect your information.
• Order Confirmation: Once your order is successfully placed, you will receive a confirmation email with your order details.

5. Shipping and Delivery

• Process: After you place an order, it is forwarded to our suppliers for fulfillment. The supplier then ships the product directly to you.
• Shipping Times: Delivery times vary based on the supplier’s location and the shipping method selected at checkout. As we do not control the shipping process, please allow additional time for delivery. We will provide tracking information when available, though delays may occur due to factors beyond our control (e.g., weather, holidays, or carrier issues).
• International Orders: For customers outside UK, you are responsible for any customs duties, taxes, or fees imposed by your country. Please consult your local customs office for details.

6. Returns and Refunds

• Eligibility: If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving your order.
• Process: Contact us at [email protected] to initiate a return. Because we use a dropshipping model, returns may need to be sent directly to the supplier’s address, which we will provide.
• Costs: Additional shipping costs for returns may apply and are typically the customer’s responsibility unless the item is defective or incorrect.
• Refunds: Once the return is received and approved by the supplier, we will process your refund to your original payment method. Processing times may vary.

7. Intellectual Property

All content on the Futbol Retro Store website—including text, images, logos, and designs—is the property of Futbol Retro Store or our suppliers and is protected by copyright laws. You may not copy, reproduce, distribute, or use any content without our explicit written permission.

8. User Accounts

• Account Creation: You may create an account on our website to track orders and manage your personal information.
• Your Responsibility: You are responsible for keeping your account details (e.g., password) confidential and for restricting access to your device. Notify us immediately if you suspect unauthorized use of your account.

9. Prohibited Activities

You agree not to:

• Use the website for any illegal or unauthorized purpose.
• Attempt to hack, disrupt, or gain unauthorized access to our website, servers, or systems.
• Engage in any activity that could harm the functionality or reputation of Futbol Retro Store.

10. Privacy Policy

We value your privacy. All personal information you provide is handled in accordance with our Privacy Policy, which is available on our website. Please review it to understand how we collect, use, and protect your data.

11. Limitation of Liability

Futbol Retro Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products. Our liability is limited to the maximum extent permitted by applicable law. This includes, but is not limited to, issues related to shipping delays, product defects, or website errors.

12. Governing Law

These Terms and Conditions are governed by the laws of UK. Any disputes arising from these terms will be resolved in the courts of UK.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such updates constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Questions?

If you have any questions about these Terms and Conditions, please contact us at [email protected] . Thank you for shopping with Futbol Retro Store!